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MD Sultan
Feb 22, 2022
In Fashion Forum
This Tuesday afternoon BBVA is a trend because several users expressed their annoyance on social networks after the application of the banking institution was offline. Doing a query on TweetReach found that the last hundred related posts recorded a reach of over 180k accounts , as well as exposure of over 219k impressions. Meanwhile, on the phone number list DownDetector site there is also a follow-up of the failure report, in its information it is indicated that the complaints began around noon and continue to rise. The main problems reported by users are: login failure (51 percent), App (43 percent), website (5 percent).According to their heat map, the faults are found nationwide, but in Mexico City, Guadalajara, Querétaro and the area surrounding Monterrey. the areas where a higher load is identified. Unlike other failures, it seems that the BBVA team reacted quickly, at least on social networks, where a large number of responses to dissatisfied customers can be found. This is an excellent public relations and customer service initiative, although the problem has not really been solved, the phone number list user feels heard and is certain that a response to the failure is being sought. The customer service problem. As we mentioned at the beginning of the note, it is not the first time that BBVA's digital banking service has been down in Mexico. In fact, as indicated by Downdetector, the last three failures of the brand in the digital field were recorded in a period of only two weeks. May 29, as well as June 5 and 6. But, between April 18 and May 4, three other failures were recorded. Although the institution's app has received the title of best mobile solution for digital banking on more than one occasion, the phone number list most recent was last year, according to the Global Mobile Banking Benchmark 2019 , certainly its intermittents reveal that there is still much what to work on the part of the 'traditional' bank because, on the other hand, the Fintech usually have more stable solutions. If problems like the one reported with BBVA on Tuesday afternoon are not resolved, traditional banks may start to lose competitiveness as customers start looking for more reliable alternatives.
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MD Sultan
Feb 22, 2022
In Fashion Forum
Consolidating themselves as spaces for the dissemination of accurate and verified information is a necessity for these services in order to c level email list maintain the operation of their businesses in many markets that require that, as publishers, social networks assume responsibility for everything that is disseminated in their services. Twitter launches another initiative. After being involved in various controversies related to the use of its platform to spread false news and biased information to influence certain decisions, Twitter has been one of the most active social networks in this regard. In recent days, this position, which is not new, has even led the social network to maintain certain confrontations with the president of the United States. Donald Trump, who, seeing some of his messages censored and reported, signed an executive order, which does not it needs the processing of Congress, in which it indicated that what is published on social networks or comments on a blog cannot be denounced because of what users write. The truth is that despite this, the c level email list social network has shown that it is still on its way to making Twitter a space in which valuable information is shared and is now testing a new function with which users can review the content of articles before you retweet them. Through its verified profile, Twitter announced that it has begun testing a new feature that will invite users to read content before giving them greater reach. In this way, if a user decides to retweet an article before reading it, Twitter would invite them to read it before spreading it. For now, this feature is being tested among a limited number of Android users, and it is not yet known if it could actually reach the market. Improve experience, improve revenue. This would be the last effort of the social network to c level email list improve the credibility and trust in its service. Last month, Twitter launched a test that allows users to limit who can reply to their tweets on Android, iOS and the company's web app. Working in this area is vital for a social network that has suffered a significant growth stagnation and which is beginning to emerge. Improving the experience for advertisers, media and users is vital for the firm's business.
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MD Sultan

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